Return & Exchange Policy
Returns
We want you to be completely satisfied with your purchase. If you're not happy with your order, you may return it within 7 days of delivery for a full refund.
Return Conditions:
- Items must be unused and in their original condition
- Items must be in original packaging
- Tags must be attached
- Proof of purchase is required
Exchanges
We're happy to exchange items for a different size or color within 7 days of delivery.
How to Exchange:
- Contact our customer service team
- Provide your order number and details of the item you'd like to exchange
- Ship the item back to us
- We'll send your replacement once we receive the original item
How to Initiate a Return or Exchange
Please contact us at info.mkaurmoda@gmail.com with your order number and reason for return or exchange. We'll provide you with return instructions and a return shipping label if applicable.
Refund Processing
Once we receive your returned item, we'll inspect it and process your refund within 5-7 business days. The refund will be issued to your original payment method.
Non-Returnable Items
- Sale or clearance items
- Gift cards
- Personalized or custom-made items
If you have any questions about our return and exchange policy, please don't hesitate to contact us.